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Check rooms and rates
From125US$ /night
Check-in
10Dec2025Select date
Check-out
11Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 North Franklin Street, Chicago, Illinois, United States, 60606
-
Steps from the Chicago Riverwalk
Perfect
8.2
8.5
/10
4.4
3.8
/5

Rooms & Amenities

Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned rooms with separate sleeping and living areas, each equipped with a Hyatt Grand Bed(R), 42-inch HDTV, and a Cozy Corner sofa. Rooms include a laptop-friendly workspace, minibar, iron/ironing board, and coffee maker. Private bathrooms have showers, hairdryers, and free toiletries. Family and quadruple rooms accommodate up to four guests with additional beds.

Dining Options

The Market provides grab-and-go items like salads and snacks. The Bar serves regionally inspired food, premium alcoholic beverages, and specialty coffee drinks. Complimentary breakfast is available daily.

Leisure & Fitness

Guests have access to a fitness center with Technogym equipment and an indoor pool. The shared lounge and TV area provide space to relax. Bicycle rentals are available for exploring the city.

Location & Nearby

The hotel is in Chicago Loop, 500 meters from Willis Tower and the Chicago Riverwalk. Millennium Park and Grant Park are within 1.5 km. The Art Institute of Chicago and Navy Pier are nearby. Public transport includes the Green Line Tram and multiple bus stops.

Services & Safety

A 24-hour front desk assists with concierge services, luggage storage, and express check-out. The business center includes meeting rooms and complimentary wired internet. Safety features include smoke detectors, carbon monoxide alarms, and a security system.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Queen Room Two Queen Beds View
2 persons
28 m² 
2 King Size Beds
Shower
Heating
King Room Sofa Bed View
2 persons
33 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating
Specialty King Room Sofa Bed
2 persons
43 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating
Corner King Room Sofa Bed View
2 persons
43 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Place Chicago/Downtown - The Loop invites guests to experience a delightful array of dining options that celebrate American flavors, focusing on wholesome, thoughtfully sourced ingredients. Whether it's a leisurely breakfast, a quick lunch, or a satisfying dinner, the inviting atmosphere and diverse menu cater to every palate, including vegetarian and dairy-free selections.
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo

The Market

American
Ambiance
Casual and welcoming, perfect for any time of day.
Key Offerings
Indulge in a selection of vegetarian and dairy-free options, crafted with care to satisfy diverse dietary needs. The Market is a convenient spot for quick bites and nourishing meals.
Reservation
No
Open daily, 00:00 - 23:30

The Bar

Regionally inspired American cuisine
Ambiance
A vibrant setting that invites relaxation and socializing over drinks and food.
Key Offerings
Enjoy thoughtfully sourced, regionally inspired dishes alongside premium alcoholic beverages and specialty coffee drinks, making it a perfect place to unwind after a long day.
Reservation
No
Hours vary

Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
430 m
233 S Wacker Dr
Willis Tower
430 m
100 E. Wacker Drive
Chicago Riverwalk
390 m
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
550 m
Art object
Miro's Chicago
570 m
Restaurants
Billy Goat Tavern
30 m
330 S Wells St Lbby 1
Naf Naf Grill
30 m
309 W Washington St
GRK Greek Kitchen
130 m
219 W Washington St
Stocks & Blondes
200 m
40 N Wells St
The Eastman Egg Company
260 m
23 N Wacker Drive
Halsted Street Deli
130 m
1 S Franklin St Apt S
Noodles & Company
150 m
1 South Franklin St.
Sixty Five Chinese Restaurant
270 m
201 W Madison St
Corner Bakery Cafe
420 m
222 S Riverside Plz Chicago Union Station
Bombay Wraps
260 m
122 N Wells St
Market Creations Cafe
260 m
20 N Wacker Dr Civic Opera House
Cardozo's Pub
230 m
170 W Washington St Ste LL
Explore Chicago
Explore Chicago
Top Attractions
Activities
Dining
Entertainment
Skydeck Chicago
Skydeck Chicago
6 minutes' walk
Skydeck offers stunning views from the 103rd floor of Willis Tower, featuring the famous glass ledge.
Willis Tower
Willis Tower
6 minutes' walk
An iconic skyscraper and one of the tallest buildings in the Western Hemisphere, featuring a fascinating public space.
Cloud Gate
Cloud Gate
17 minutes' walk
Known as 'The Bean', this sculpture reflects the skyline and is a must-see at Millennium Park.
The Art Institute of Chicago
The Art Institute of Chicago
20 minutes' walk
World-renowned museum housing a vast collection of art from various periods, known for its Impressionist paintings.
Chicago Riverwalk
Chicago Riverwalk
5 minutes' walk
A scenic waterfront pathway perfect for leisurely strolls, dining, and enjoying public art installations.
Lurie Garden
13 minutes' walk
A serene urban oasis featuring diverse plantings, walking trails, and stunning views of the skyline.
Navy Pier
Navy Pier
30 minutes' walk
A lively destination with attractions, shops, and restaurants along the waterfront, ideal for family fun.
The Chicago Theatre
The Chicago Theatre
12 minutes' walk
A historic venue hosting a variety of shows, from musicals to comedy, known for its stunning marquee.
Billy Goat Tavern
Billy Goat Tavern
1 minute' walk
Famous for its burgers and casual atmosphere, this classic spot is a Chicago institution and a must-try.
Naf Naf Grill
Naf Naf Grill
1 minute' walk
A casual eatery specializing in Middle Eastern falafel and shawarma, delicious and quick for on-the-go meals.
GRK Greek Kitchen
GRK Greek Kitchen
2 minutes' walk
Offering fresh and flavorful Greek dishes, this spot combines a modern vibe with authentic tastes.
Stocks & Blondes
Stocks & Blondes
3 minutes' walk
A lively sports bar with a diverse menu, ideal for casual dining and catching the game with friends.
The Chicago Theatre
The Chicago Theatre
12 minutes' walk
An iconic venue featuring a range of performances, with a stunning interior that enhances any show.
Chicago Cultural Center
Chicago Cultural Center
13 minutes' walk
A hub for arts and culture, with free exhibits and performances, showcasing local talent and history.
The Laugh Factory
10 minutes' drive
A vibrant comedy club featuring stand-up shows, well-known comedians, and a fun atmosphere for all ages.
House of Blues
10 minutes' drive
A renowned music venue melding Southern culture with live music, famous for its food and energetic shows.
Tips on navigating the city
City Centre
Chicago10 min  ·  800 m
Airports
Midway International (MDW)25 min  ·  16.3 km
Chicago O'Hare International (ORD)43 min  ·  28.5 km
Train
Ogilvie Transportation Center6 min  ·  500 m
Underground
Washington/Wells3 min  ·  200 m
Clark/Lake6 min  ·  500 m
Bus
Bus stop2 min  ·  100 m

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 3615 reviews
Paul
United States, August  2024
10.0/10

This hotel exceeded my expectations. The staff were very nice, the room was perfect, and the location was ideal. A truly wonderful experience.

Rooms
10.0
My room was spacious, clean, and had a comfortable bed, desk area, seating area, and a reasonable bathroom.
Service
10.0
From check-in to check-out, the staff were friendly, helpful, and always available to answer questions.
Location
10.0
The location was perfect for exploring the city. Close to major attractions and transportation.
Dining
7.0
I didn't utilize the in-house dining options but the breakfast looked good.
Facilities
9.0
The hotel had all the facilities I needed, including a gym, and everything was clean and well-maintained.
Suzanne
United States, August  2024
9.0/10

A great hotel for a family vacation! My kids loved the pool, and we all appreciated the comfortable rooms and great location.

Rooms
9.0
Our room was very clean, spacious and had a comfortable bed; it was perfect for our family. The pool was also great fun.
Service
10.0
The staff were very kind and attentive, especially to my son with special needs. They were always ready to help.
Location
10.0
The hotel is located in a convenient and central area. Easy to walk to many attractions.
Dining
9.0
The breakfast buffet was plentiful and had a wide variety of options that were really tasty.
Facilities
8.0
The hotel has a pool that was a big hit with the kids.
Julian
United States, June  2024
8.0/10

Awesome view from my room! Comfortable bed, hot shower, and friendly staff. Would recommend.

Rooms
9.0
The view from my 9th-floor room was very nice. The bed was comfy, and the shower had great water pressure.
Service
8.0
Check-in and check-out were quick and easy. The staff were professional and pleasant.
Location
9.0
Great location, perfect for exploring the city. Close to many attractions.
Dining
7.0
The breakfast buffet had a good variety of options, which was nice.
Facilities
7.0
The hotel had a bar and a breakfast buffet which was convenient.
William
United States, June  2024
9.0/10

Fantastic room, great location, and friendly staff. Parking was pricey, but other than that, a great experience!

Rooms
10.0
The room was very clean, spacious, and had all the amenities I needed. Comfortable bed and huge windows!
Service
10.0
The front desk staff were super friendly and helpful, always willing to answer questions and give recommendations.
Location
9.0
The hotel is located in a convenient spot, close to many businesses and attractions. Quiet at night, good for sleep.
Dining
8.0
The complimentary breakfast was actually pretty good!
Facilities
8.0
The hotel has all the facilities one would expect in a modern hotel. No complaints.
Nathan
United States, April  2024
9.0/10

Great location, friendly staff, and comfortable rooms. Everything was clean and well-maintained. Would definitely stay again!

Rooms
9.0
Our king room with sofa bed was spacious and comfortable. The bed was amazing, and the room had everything we needed.
Service
10.0
The staff were incredibly nice and helpful, always going above and beyond. Check-in and check-out were super smooth.
Location
10.0
The hotel's location is perfect, close to everything a tourist could want. Easy to walk to major attractions.
Dining
5.0
Didn't eat at the hotel, but the breakfast looked good from what I saw.
Facilities
8.0
The hotel had all the basic necessities; it was clean and well-maintained.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at USD 62 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$11 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
206
FAQs
About Hyatt Place Chicago/Downtown - The Loop
What are the check-in and check-out times at Hyatt Place Chicago/Downtown - The Loop?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Hyatt Place Chicago/Downtown - The Loop?
Public parking is available nearby for 62 USD per day without reservation.
What is the distance from Hyatt Place Chicago/Downtown - The Loop to O'Hare International Airport?
The hotel is 26 km from O'Hare International Airport.
Is breakfast included when staying at Hyatt Place Chicago/Downtown - The Loop?
Breakfast is available for an additional charge of 11 USD.
What dining options are available at Hyatt Place Chicago/Downtown - The Loop?
The hotel features an on-site restaurant offering American dishes and a bar serving regionally inspired food.
What recreational facilities are available at Hyatt Place Chicago/Downtown - The Loop?
Guests can enjoy an indoor swimming pool and a fitness center.
Which attractions are close to Hyatt Place Chicago/Downtown - The Loop?
Nearby attractions include Millennium Park (1 km) and Willis Tower (0.5 km).
What amenities are included in the guest rooms at Hyatt Place Chicago/Downtown - The Loop?
Rooms include air conditioning, flat-screen cable TV, a refrigerator, and a private bathroom with free toiletries.
Does Hyatt Place Chicago/Downtown - The Loop offer business facilities?
The hotel provides a business center, meeting rooms, and express check-in/check-out services.
How far is Hyatt Place Chicago/Downtown - The Loop from the city center?
The hotel is located in the heart of Chicago, approximately 0.5 km from the city center.
What languages are spoken by the staff at Hyatt Place Chicago/Downtown - The Loop?
The staff primarily speaks English.
What entertainment options does Hyatt Place Chicago/Downtown - The Loop provide for families?
The hotel offers family-friendly amenities such as a children's buffet and children's cots.
What safety features are implemented at Hyatt Place Chicago/Downtown - The Loop?
The hotel includes safety features such as smoke detectors, carbon monoxide detectors, and a first aid kit.

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